TERMS AND CONDITIONS
“Mo Rocks Weekender” may change these terms at any time by posting changes online, via email, in pre-arrival information or due to unforeseen circumstances.
You should review these terms regularly to ensure you are aware of any changes made by the Mo Rocks Weekender.
Wristbands
We’ll be issuing you with wristbands at an allocated meet up point. Details of the meeting up point will be sent to you in your confirmed booking email. It is your responsibility to ensure that you look after and wear your wristband at all times whilst on resort. There is a £70 charge to replace lost wristbands. Guests without wristbands will be refused free entry to venues and will not be issued a refund.
Identification
All guests attending “Mo Rocks Weekender” must be aged 25 or over and are required to provide identification at venues. The only accepted forms of Identification are a photographic driver’s licence or passport (provisional licences are also accepted). Failure to provide identification (as specified above), if asked will lead to refusal of entry to our events.
In addition, all customers when booking on our website must have their full name, date of birth, full postal address including postcode, contact telephone number and an email address. To keep all parties informed of our pre arrival guides, this is inclusive of up to date entertainment information about your weekender break and future offers.
The above information is also required to ensure we know the identity of all guests ensuring that we help to provide an environment that is safe and secure for all.
This information MUST be provided on completion of booking or we reserve the right to cancel. Funds are NON refundable.
Payment options
All ticket sales have an option of paying a deposit, this information is available on the website and each deposit price depends on the ticket type.
All deposits paid will be confirmation that you agree with “Mo Rocks Weekender” terms and conditions.
For any bookings made within 60 days of the start date (Friday 1st December) of a “Mo Rocks Weekender”, full payment is required. Those who have paid a deposit will need to complete their payment 60 days before the start date of “Mo Rocks Weekender” also.
Please note any money paid is non refundable and non transferable.
Pricing
All pricing is subject to promotional availability at the time of booking “Mo Rocks Weekender”. We guarantee that the price shown on your booking confirmation is the amount payable by you. Please note that all prices shown are inclusive of VAT. We reserve the right to amend the VAT element of the prices in the event of a change in the rate of VAT.
Cancellations and amendments to your booking
Resale of event wristband:
Anyone found to be offering the resale of wristbands prior or during the break will lead to the booking being cancelled for the individual with no offer of a refund.
Filming and Photography
Please be aware that photographic shoots and/or filming may be in progress during the “Mo Rock Weekender”. You give us rights, free of charge, to anything containing your image that is taken at “Mo Rocks Weekender”.
Please be aware that some venues may use strobe lighting. The availability of some outdoor facilities and entertainment may be affected by adverse weather conditions.
“Mo Rocks Weekender” does not accept responsibility for loss of property or any injury outside the “Mo Rocks Weekender” events, so please ensure you have travel insurance.
Uses of your personal information:
Information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide.
Any personal information that you upload to our website solely for “Mo Rocks Weekender”’s use and will not be shared with third parties or anyone outside of the company. All personal data is securely kept and stored on a password protected location and will be kept on file for no longer than five years, after which said data will be destroyed safely.