Last updated: October 2026
Mo Rocks Weekender (“Mo Rocks”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights regarding your personal information.
1. INFORMATION WE COLLECT
When you book or communicate with us, we may collect:
Full name Date of birth Postal address and postcode Email address Telephone/mobile number Booking and ticket information Payment and transaction information Communications with our team Information required for event entry and security
When collecting your wristband, you will be required to provide valid photographic ID. **A ** photograph of you may also be taken together with your ID for identity verification and event security purposes.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Process and manage your booking Process payments and outstanding balances Send booking confirmations and important event information Manage wristband collection and event entry Verify your identity and age Help prevent fraud, unauthorised ticket transfers and misuse Respond to enquiries and provide customer support Maintain the safety and security of our guests and events Comply with legal and regulatory requirements Send information about future Mo Rocks events and offers where legally permitted
We will only use your information where we have a lawful basis to do so, such as fulfilling your booking, complying with legal obligations, pursuing legitimate business interests or, where required, obtaining your consent.
3. WHO WE MAY SHARE YOUR INFORMATION WITH
We do not sell your personal information.
Where necessary, we may share relevant information with trusted service providers who help us operate Mo Rocks Weekender, including:
Eventbrite and other booking/ticketing providers Payment providers Event venues and security providers Website, email, IT and data-storage providers Professional advisers or authorities where legally required
We only share information where it is necessary and appropriate for the relevant purpose.
Some service providers may process information outside the UK. Where this happens, we will ensure appropriate safeguards are in place as required by applicable data-protection law.
4. HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure or destruction.
Access to personal information is restricted to authorised individuals who have a legitimate reason to use it.
However, no online system can be guaranteed to be completely secure.
5. HOW LONG WE KEEP YOUR INFORMATION
We only keep personal information for as long as reasonably necessary for the purpose it was collected, or where we are legally required or permitted to keep it.
Different information may be kept for different periods depending on its purpose.
When information is no longer required, we will securely delete or anonymise it where appropriate.
6. PHOTOGRAPHY & FILMING
Photography and filming may take place during Mo Rocks Weekender events.
By attending our events, you acknowledge that you may appear in photographs, videos or other recordings taken during the event. These may be used for legitimate promotional, marketing and social-media purposes, subject to applicable law.
If you have concerns about a particular photograph or recording, please contact us.
7. WRISTBAND & ID VERIFICATION
Wristbands are issued to the named guest and must not be sold, transferred or given to another person.
When collecting your wristband, we may check your booking details, date of birth and photographic ID. A photograph of you together with your ID may be taken as part of our security and verification process.
This information is used to help prevent unauthorised access, fraud and wristband transfers.
8. MARKETING
Where permitted by law, we may contact you about future Mo Rocks events, offers and related activities.
You can unsubscribe from marketing communications at any time.
Please note that opting out of marketing does not prevent us from sending you important information relating to an existing booking, such as payment reminders, event changes or essential safety information.
9. YOUR RIGHTS
Depending on the circumstances, you have rights regarding your personal information, including the right to:
Request access to the information we hold about you Ask us to correct inaccurate information Request deletion of your information in certain circumstances Ask us to restrict or object to certain processing Withdraw consent where we rely on consent Opt out of marketing communications
To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.
10. CONTACT US
If you have any questions about this Privacy Policy or how we use your information, please contact us:
Mo Rocks Weekender Email:morocksweekender@gmail.com Phone/WhatsApp: 07440 760973 Instagram:@morocksweekender Website: Via our website contact form
If you are unhappy with how we have handled your personal information, please contact us first so we can investigate and resolve your concern.
We are committed to handling your personal information responsibly, securely and transparently.